Swami Sahajanand College of Commerce & Management (Autonomous) recognizes the crucial role of Information and Communication Technology (ICT) in enhancing educational delivery, research, and administrative efficiency. This ICT policy document outlines the guidelines and standards for the use and management of ICT resources to support the institution’s mission and objectives.

Enhance Educational Delivery

• Leverage ICT to improve teaching, learning, and research.

Efficient Administration

• Utilize ICT to streamline administrative processes and enhance communication.

Data Security and Privacy

• Ensure the security, integrity, and confidentiality of institutional data.

Accessibility and Inclusivity

• Promote equitable access to ICT resources for all members of the campus community.

Compliance

• Adhere to relevant laws, regulations, and best practices in ICT management.

Network Infrastructure

• Maintain a robust and secure campus-wide network.
• Provide high-speed internet access across the campus.
• Implement network monitoring and management systems.

Hardware and Software

• Ensure up-to-date and adequate hardware and software resources.
• Regularly review and upgrade ICT infrastructure.
• Implement standardization policies for hardware and software procurement.

Data Centres

• Maintain secure and reliable data centres.
• Ensure regular backups and disaster recovery plans.
• Implement energy-efficient practices in data centre management.

Acceptable Use

• Define acceptable use of ICT resources for educational, research, and administrative purposes.
• Prohibit the use of ICT resources for unauthorized, illegal, or unethical activities.
• Promote responsible and respectful use of ICT resources.

Access Control

• Implement user authentication and access control measures.
• Ensure appropriate access levels based on roles and responsibilities.
• Regularly review and update access permissions.

Email and Communication

• Provide official email accounts for students, faculty, and staff.
• Promote the use of institutional communication platforms.
• Implement policies for email retention and archiving.

Data Protection

• Implement data encryption and secure storage solutions.
• Regularly update antivirus and anti-malware software.
• Conduct regular security audits and vulnerability assessments.

Privacy Policies

• Ensure compliance with data protection regulations (e.g., GDPR).
• Protect personal information of students, faculty, and staff.
• Implement clear policies for data collection, storage, and sharing.

Incident Response

• Establish an incident response team for ICT security breaches.
• Develop protocols for reporting and managing security incidents.
• Conduct regular training on incident response procedures.

Technical Support

• Provide a dedicated helpdesk for ICT support.
• Offer regular training and workshops on ICT tools and best practices.
• Ensure timely resolution of technical issues.

Maintenance and Upgrades

• Implement regular maintenance schedules for ICT equipment.
• Plan and execute timely upgrades of hardware and software.
• Monitor and optimize the performance of ICT systems.

Vendor Management

• Establish relationships with reliable ICT vendors.
• Ensure compliance with service level agreements (SLAs).
• Regularly evaluate vendor performance and services.

Capacity Building

• Offer continuous professional development programs in ICT.
• Provide training on new technologies and software tools.
• Encourage innovation and adoption of best practices in ICT.

Student Training

• Integrate ICT skills training into the curriculum.
• Provide resources and support for student-led ICT initiatives.
• Promote digital literacy and competency among students.

Faculty and Staff Development

• Offer specialized ICT training for faculty and administrative staff.
• Encourage the use of ICT in teaching, research, and administration.
• Provide support for integrating ICT tools into academic programs.

Performance Metrics

• Establish key performance indicators (KPIs) for ICT services.
• Regularly review and assess the effectiveness of ICT policies.
• Use feedback mechanisms to improve ICT services and support.

Compliance and Audit

• Conduct regular compliance audits with ICT policies and regulations.
• Implement corrective actions based on audit findings.
• Ensure continuous improvement in ICT management and practices.